About us

In our shop, you will find handbooks, seminars and other services for a well-founded and practice-oriented insight into the legal framework conditions in e-commerce. All of this is based on our international legal expertise, amassed over our 15 years of operation!

Trusted Shops has been certifying online shops since 1999. Today, more than 17,000 shops in Europe bear the trustmark with buyer protection – including Bon Prix, Obi, Redcoon and Zalando. With over 200 employees in Cologne, London and Warsaw, we implement our vision for making online shopping as secure as possible.




Trusted Shops GmbH

Subbelrather Straße 15c

50823 Cologne, Germany


Tel.: +44 20 3364 5906

E-mail: shop@trustedshops.com


Cologne Local Court, Germany, Commercial Register (HRB) 32735

VAT ID No.: DE 812 947 877


Managing Directors: Jean-Marc Noël, Thomas Karst, Ulrich Hafenbradl


Online dispute resolution according to Art. 14 (1) Regulation on consumer ODR: The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed under http://ec.europa.eu/consumers/odr/.