Thank you very much for your interest in our website. Protecting your private sphere is very important to us. Below, we provide you with detailed information about how your data is handled.
Saving of access details in server log files
You can visit our website without providing any personal information. We only save access details, such as the name of the requested file, date and time of access, amount of data transferred, and the requesting provider, in what are known as server log files. This data is exclusively assessed to ensure the fault-free operation of the website and to improve our site, and it is not possible for us to determine your identity.
Data collection and use for the processing of contracts and on opening of a customer account
We collect personal data when you give this to us voluntarily as part of your order, on making contact with us (e.g. by contact form or e-mail) or when opening a customer account. The data collected can be seen in the respective input forms. We use the data you give us to process the contract and handle your enquiries. Once the contract is fully processed or your customer account is deleted, your data is blocked from further use and deleted following expiration of the retention periods under tax law and commercial law, unless you have explicitly agreed to the further use of your data or we reserve the right to use data for further purposes that are legally permitted and about which we inform you below. It is possible to delete your customer account at any time. This can be done either by sending a message using the contact options below or using a corresponding function in the customer account.
Transfer of data for fulfilment of contract
For the purposes of fulfilling the contract, we pass on your data to the mail order company commissioned to take care of delivery, insofar as this is necessary to deliver the ordered goods. To process payments, we pass on the necessary payment details to the credit institution commissioned with the payment and, where applicable, to the payment service provider that we commission or to the payment service you select during the order process.
Use of data on subscription to an e-mail newsletter
If you subscribe to our newsletter, we use the data required for this or provided by you separately in order to send you our e-mail newsletter at regular intervals. It is possible to unsubscribe from the newsletter at any time. This can be done either by sending a message using the contact options below or using a corresponding link in the newsletter.
Use of data for postal advertising and your right to object
We also reserve the right to save your first and last names, your postal address and - where we have obtained this additional information as part of the contractual relationship with you - your title, academic degree, your year of birth and your job title, industry or business name in summarised lists and use this for our own promotional purposes, e.g. to send interesting offers and information on our products by post. You can object to the saving and use of your data for these purposes at any time by sending a message to the contact options below.
Use of etracker for web analyses
Data is collected and stored on this website using technology from etracker GmbH (www.etracker.com), and usage profiles are compiled from this data using pseudonyms. These usage profiles are used to analyse visitor behaviour, and are assessed to improve our website and make it suitable for meeting demands. Cookies can be used for this, which are small text files that are saved locally on the website visitor’s device and enable the device to be recognised if the user visits our website again. The pseudonymous usage profiles are not combined with personal data about the person to which the pseudonym refers without separately granted and explicit consent. You can object to the collection and saving of data at any time with future effect by clicking on this link: Object now
An opt-out cookie is stored on your device following your objection. If you delete your cookies, you need to click on the link again.
Right to information and contact options
You have the right to information free of charge concerning the data stored by us about you, as well as the right to the correction, blocking and deletion of this data, if applicable. If you have any questions on the collection, processing or use of your personal data, or require information, the correction, blocking and deletion of data, or the cancellation of any granted consent or objection against a particular use of data, please contact our company data protection officer:
Subbelrather Straße 15c
50823 Cologne, Germany